Technical Service

Sisdoz Service, which has TSE Technical Service Service Qualification Certificate, provides after-sales services with its electrical, electronic, mechanical and installation technicians with its permanent staff in Istanbul / Ataþehir.

Spare parts supply

We supply all kinds of pumps, Blower and equipment repair kits and any spare parts that may be needed in our portfolio. Consumables are supplied from stock, minimizing time losses due to malfunctions and contributing to increase your productivity. After the product supply, we offer the recommended spare parts lists and if requested we offer you that you can always have redundant work for your critical equipment.

Exploration at the workplace

As all of us know, all products can be malfunctioned depending on the conditions of use and in this case it is important to make the related equipment restarted as soon as possible. Sisdoz service unit, instead of sending the equipment to the service for repair, by performing a visit to the facility provides the necessary inspections and detections, so that time and production losses are prevented.
As a result of the determinations made, a quick proposal is offered to determine what is needed, and after the customer approval, the necessary actions are taken care of quickly.

Maintenance and service at the work place

In the event of failure, if the related equipment is not wanted to be dismantled and on-site maintenance is requested, the expert Sisdoz service technicians perform a site visit, perform preliminary work on the fault they have received, and make a visit to the facility, detail the physical determinations and the procedures that need to be intervened after the necessary tests. they are priced and presented to the customer's approval. The equipment is commissioned by performing the repair, maintenance and testing procedures in the shortest period on the services after Customer approval.

Maintenance and service at Sisdoz Service?

In Sisdoz Service, repair and maintenance operations of all kinds of equipment and all kinds of systems are performed. Firstly, physical examination of the products reaching our center is carried out, the situation is determined and the issues to be intervened are detailed and reported to the customer as a service report. The cost of the service and spare parts for the service is quoted to the customer for approval. If the relevant service offer is approved, repair, maintenance and testing is completed within the specified and prescribed time. Relevant equipment or system is delivered with the required performance values.
Sisdoz Servis makes a serial number registration for all kinds of products and accordingly the product supply times, warranty periods and service guarantee processes are monitored in a healthy manner.

Supervision and assembly on site

All kinds of equipment, accessories or complete system provided by Sisdoz, whether or not the project will be installed in the facility before and after the procurement of the complete system, how to install it in the facility, how it will be associated with the scope of the plant's other installations and equipment, which parameters will be used in production, electricity, water, chemical Supervision services are given to evaluate the adaptation of automation if there is any help to be provided.
If required, inspections can be carried out to ensure the necessary conditions for the equipment or system provided and installation service is provided.

Technical training (at Sisdoz Service or at work place)
One of the most important conditions for ensuring the safety and long-term operation in enterprises is the high level of knowledge of the operators and maintenance personnel who are responsible for and operate the equipment.
Sisdoz provides all kinds of technical features of all the equipments and systems it sells, the issues to be considered during use and maintenance, maintenance and service related issues to the operators and maintenance personnel in the field or as a training in Sisdoz center.

Commissioning

The process of commissioning any equipment and system provided by Sisdoz is managed by our experienced electrical, electronic or mechanical technicians, if requested. The commissioning process, which is the first step for the smooth, uninterrupted and efficient performance of products such as pumps, blowers, instruments, disinfection systems and chemical dosing systems, is very important. Within the scope of the service, our expert team performs all necessary mechanical and electrical checks before commissioning. The equipment is switched on after providing the appropriate environment and operating conditions. As a result of the performance tests, the pump and the system are presented within the specified values.

Apart from all these services, Sisdoz Service Team is always at your side for all your questions and problems during the application.